Please get in touch with me at bryce@hkbryce.com within 30 days of delivery if you don’t like your product or if something is wrong. I’ll accept returns, but I will always prefer to work with you and send a working replacement if possible!
Feel free to email me anyway if outside of the 30-day window if something’s wrong, I’m just some dude with a couple cats. If you’re happy, I’m happy.
Official Return Policy:
I want you to be completely satisfied with your purchase. If for any reason you are not, I offer a straightforward return policy.
- Timeframe: You may return items within 30 days of delivery for a full refund.
- Conditions:
- Items must be free from damage and be in the same condition as received.
- Refund Process:
- Refunds will be issued once I receive the returned item.
- Customers are responsible for return shipping costs.
- How to Initiate a Return:
- Please contact me via email at bryce@hkbryce.com to initiate the return process.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact me immediately for assistance.
- Refund Timeline:
- Once the returned item is received and inspected, I will process your refund within 2 business days.
- Contact:
- You can reach me at bryce@hkbryce.com
Please note that this return policy applies only to purchases made directly through this website, HKBryce.com. For items purchased through third-party retailers or platforms, please refer to their respective return policies.